Payment types
Eden accepts paypal, or alternatively call Tel 01590 689442 where we can accept VISA, MASTERCARD and DEBIT CARDS during 10am - 5pm 7 days a week.
When will we take your payment
We will only debit your card when we dispatch your shoes to you.
Confirmation of order
Once your order has been received by us, you will receive a confirmation e-mail.
Sale / Clearance
Eden are unfortunately unable to accept returns of sale goods. This does not accept your statatory rights.
Stock availability
The confirmation e-mail you receive is a confirmation that we have received your order and not a guarantee of stock availability. If we are unable to fulfill your order, we will cancel and/or refund any unavailable items and we will do our best to let you know as soon as possible.
Heel heights
Heel heights given are an approximate measurement taken from the inside of the heel and are a guide only.
Sizes
All sizes are shown in UK sizes.
Delivery times
We aim to dispatch your order in 5-6 working days.
UK: Please allow up to 7 working days from confirmation of order for delivery.
Delivery charges
UK: £3.95 per item
How are your items delivered
UK: Your items are sent by recorded delivery. On receipt of the goods a signature will be required. Unfortunately we are unable to offer next day delivery.
Unfortunately Office London Mail Order does not run a student discount offer.
Exchanges and refunds
Should you wish to exchange or return any items you may have purchased from our website. Please be advised that we require you to notify us by email within 7 days of receipt of goods, stating reason for return. Return your item(s) unworn and in an unmarked condition within 28 days, enclosing a copy of your invoice to:
Eden Shoes & Accessories
4b Quay Street
Lymington
Hampshire
SO41 3AS
